Problem Space/Brief: The CPFP Fellowship Portal seeks to tackle the challenge of information overload and inefficiency, aiming to streamline communication and collaboration among fellowship members and staff. Currently, navigating through various resources and updates proves daunting, hampering engagement and productivity. By elevating the information architecture we aim to empower users to efficiently access and engage with relevant content, enhancing the overall fellowship experience.
• Understand mental model of individual preferences in information architecture, specifically the navigation menu.
• Uncover insights regarding how the CPFP Fellows Portal can provide a better experience to users.
62% of individuals recategorized cards into “Awards and Opportunities” as a separate category.
High agreement level on providing frequently used resources on the “Homepage.”
Participants agreed that “CPFP Space” can be better defined and organized to show other important resources (learning resources, grants, awards, etc.).
Recategorizing sections within ”CPFP Space” to provide more clarity around information use:
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Considering the level of agreement among the provided category can help define a name that fits.
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37:06 longest, 01:56 shortest
Cancer prevention fellows completed
What do you use the CPFP Portal for most?
Over half (52%) of participants use the portal to access and download forms
• ”To find forms (e.g., outside activity forms) to access resources related to the summer LEAD program.” – Fellow, 3-4 years
• ”Finding relevant documents/forms.” – Fellow, 3-4 years
• “Locating forms, and trainings via learning catalog.” – Fellow, 1-2 years
Are there any pages or folders in the CPFP Portal ( i.e., categories in this card sort activity) that you feel deserve a better name? If so, which ones?
Close to half (41%) of participants felt CPFP Space could be described better:
Is there additional content (i.e., the cards in this card sort activity) that you feel should be added to the CPFP Portal?
Participants suggested that the Portal would benefit from adding a “Fellows Directory” with the contact information of fellows. This could be on the homepage, within a category section or both:
Some participants suggested adding a “frequently used resources” section/feature to the “Homepage:”
There was an 80% agreement among participants with form template resources.
Participants created new standardized categories that fell under the topic of “Awards and Opportunities”. The table shows agreement among individuals regarding the category name, unique cards, and frequency of use.
Entering and Leaving the Fellowship
Learning Catalog
Homepage